Privacy Policy
Stryfe Growth Labs (“Stryfe”, “we”, “us”) respects your privacy. This policy explains what personal information we collect, why we collect it, and what we do with it. We are based in British Columbia and handle personal information in line with British Columbia’s Personal Information Protection Act (PIPA) and, where it applies, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
- Information you give us: your name, business name, email address, phone number, and anything else you include when you contact us, book a call, or become a client.
- Client operational data: when we build and run an agent for you, we process the data that agent needs to work — customer records, calendar entries, message and call content, product and inventory data, and similar business information.
- Website usage data: basic, aggregate information about pages visited and how you arrived, used only to understand what is useful on this site.
Why we collect it
- To respond to your enquiry and provide the services you have asked for.
- To build, operate, monitor, and improve the agents we run for you.
- To send you service communications, invoices, and reports.
- To meet our legal, tax, and record-keeping obligations.
Consent
We collect, use, and disclose personal information with your knowledge and consent, except where the law permits or requires otherwise. You can withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may mean we can no longer provide some or all of the services.
How we handle client data
- We access only the data an agent genuinely needs to perform its job.
- We do not sell client data or end-customer data to anyone, ever.
- We do not use your data or your customers’ data to train publicly available AI models.
- You remain the owner and, where applicable, the controller of your data. We act on your instructions.
- Access on our side is limited to the people working on your engagement.
Service providers and cross-border processing
We use third-party providers to deliver our services — for example AI model providers, cloud hosting, telephony, email, scheduling, and analytics. These providers may store or process information outside Canada, including in the United States, where it may be accessible to foreign courts and law enforcement under the laws of that country. We choose providers that offer appropriate safeguards and contractual protections, and we tell you which providers your engagement uses before we build.
Retention
We keep personal information only as long as needed for the purpose it was collected, or as required by law. When an engagement ends, we return or delete client operational data on request, subject to any records we are legally required to retain. Enquiry correspondence is kept for a reasonable period for business record-keeping.
Security
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information — including access controls, encryption in transit, credential management, and least-privilege access to your systems. No method of transmission or storage is perfectly secure, and we do not claim otherwise. If a breach occurs that could reasonably be expected to result in significant harm, we will notify affected individuals and the Office of the Information and Privacy Commissioner for British Columbia, and the Office of the Privacy Commissioner of Canada where federal law applies, as required.
Your rights
You may ask us what personal information we hold about you, ask for a copy, ask us to correct anything inaccurate, or ask us to delete it where we are not required to keep it. Email ryany@stryfegrowthlabs.ca and we will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia, or the Office of the Privacy Commissioner of Canada where federal law applies.
Electronic messages (CASL)
Commercial electronic messages we send include our identity and contact information and a working unsubscribe mechanism. If we build outreach agents for you, we configure them to do the same, and we will not build a system designed to evade CASL requirements.
Children
Our services are sold to businesses and are not directed at children. We do not knowingly collect personal information from children.
Terms of Service
These terms govern your use of this website and, where no separate signed agreement exists, our services. Where you have signed a services agreement or statement of work with us, that document takes precedence over these terms if the two conflict.
Our services
We design, build, deploy, and manage AI agents and related automation. The specific scope, deliverables, fees, and timelines for any engagement are set out in a written proposal or statement of work agreed by both parties.
Fees and payment
- Build fees are quoted as a fixed amount and are typically invoiced part in advance and part on launch, as set out in your statement of work.
- Management fees are billed monthly in advance and cover hosting, monitoring, tuning, reporting, and support.
- Third-party costs passed through to you (for example model usage, telephony minutes, or platform subscriptions) are identified in your quote.
- Invoices are due on the terms stated on the invoice. Late amounts may pause service after reasonable notice.
- All fees are in Canadian dollars unless stated otherwise and are exclusive of applicable taxes.
Your responsibilities
- Provide timely access to the systems, accounts, and information the build requires.
- Ensure you have the right to give us access to any data you provide, and that your use of the agent complies with the laws that apply to your business and industry.
- Review and approve agent behaviour, scripts, and guardrails before launch.
- Keep your own account credentials secure.
Intellectual property
You own your data, your customer records, your brand assets, and the content an agent produces for you. We retain ownership of our own underlying frameworks, tooling, templates, and general know-how, and of anything we developed before or outside your engagement. You get a perpetual licence to use the configured agent we deliver for your business.
Confidentiality
Each party will keep the other’s non-public information confidential and use it only to perform or receive the services. This obligation survives the end of the engagement.
Nature of AI systems
AI systems are probabilistic. Even a well-built, well-tested agent can occasionally produce an incorrect, incomplete, or unexpected output. We reduce this risk with guardrails, testing, human escalation paths, and monitoring — but we do not warrant that any agent will be error-free, uninterrupted, or fit for a purpose outside the agreed scope. You are responsible for the human review appropriate to your industry, particularly for anything with legal, financial, medical, or safety consequences.
Third-party platforms
Our agents depend on third-party services and APIs. Those providers can change pricing, terms, rate limits, or availability without our control. Where a change materially affects your agent, we will tell you and propose a path forward, but we are not liable for a third party’s outage or policy change.
Limitation of liability
To the maximum extent permitted by law, neither party is liable to the other for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data. Our total aggregate liability arising out of or relating to the services is limited to the total fees you paid us in the six (6) months immediately before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited under applicable law.
Term and termination
Management engagements run month to month after any initial term stated in your statement of work, and either party may end them with 30 days’ written notice. We may suspend or end services immediately for non-payment after notice, or for use that breaches the Acceptable Use policy below. On termination we will help you transition, hand back your data, and provide reasonable documentation.
Who you are contracting with
Stryfe Growth Labs is an unincorporated sole proprietorship based in British Columbia, Canada. Contracting with us means contracting with its owner personally.
Governing law
These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply in it. The parties submit to the exclusive jurisdiction of the courts of that province.
Changes
We may update these terms. Material changes affecting active clients will be communicated directly. Continued use of the services after a change means acceptance of the updated terms.
Responsible AI Policy
We build systems that talk to real customers on behalf of real businesses. That comes with obligations, and we would rather state them publicly than be asked about them later.
Disclosure
We do not build agents that claim to be human. When a person directly asks whether they are speaking with an AI, our agents answer honestly. Where a channel or jurisdiction requires up-front disclosure, we configure the agent to give it. We will decline work that requires deceiving people about who or what they are dealing with.
Human escalation
Every agent we deploy has a defined path to a human being. Nobody should be stuck in a loop with a system that cannot help them, and no agent we build is designed to make reaching a person difficult.
Scope and guardrails
Before launch we document what each agent may do, what it must never do on its own, and what it must escalate. High-consequence actions — contractual commitments, and anything touching medical, legal, or financial matters — are gated behind human approval by default. Money handling is not gated, it is prohibited outright: see No Financial Access.
Testing before customers
Agents are tested against realistic scenarios, including adversarial and edge cases, and you review the transcripts before anything goes live.
Accuracy and grounding
Agents are grounded in your approved source material rather than left to improvise facts about your business. Where an agent does not know something, it is configured to say so and escalate rather than guess.
Fairness
We do not build agents that screen, price, or prioritise people on protected grounds. If a client asks us to, we decline.
Data minimisation
Agents are given the narrowest access that lets them do the job. We do not connect systems “just in case”.
Monitoring and accountability
Live agents are monitored, and conversations are logged so that behaviour can be reviewed, audited, and corrected. Where an agent gets something materially wrong, we tell you — we do not quietly patch it and hope you did not notice.
Work we decline
- Anything requiring financial access or money handling — see No Financial Access, which is absolute.
- Impersonating a specific real person without their documented consent.
- Deceptive, manipulative, or high-pressure sales tactics aimed at vulnerable people.
- Mass unsolicited messaging designed to evade anti-spam law.
- Surveillance of employees or customers without their knowledge.
- Generating regulated advice presented as coming from a licensed professional.
No Financial Access — Absolute
We do not build financial agents, and we never give any agent the ability to move, spend, or commit money. This applies without exception, to every client, on every engagement, regardless of what is offered or requested.
What this means in practice
No agent we design, build, deploy, or manage will ever be given credentials for, or permission to:
- Access a bank account, credit union account, or any deposit account.
- Initiate, approve, schedule, or cancel a payment, transfer, e-transfer, wire, ACH, EFT, or direct debit.
- Hold, use, or transact with a credit card, debit card, or stored payment method.
- Buy, sell, trade, or hold securities, cryptocurrency, commodities, or any other financial asset.
- Take out, guarantee, or repay a loan, line of credit, or other financing.
- Issue refunds, chargebacks, or credits from a payment processor.
- Enter into a binding purchase, contract, or financial commitment on your behalf.
- Access payroll systems to run, alter, or release pay.
- Access accounting or tax systems in any mode other than read-only reporting.
Where money is adjacent to an agent’s job
Some of our agents work near commercial processes. The boundary does not move:
- Our inventory agent drafts purchase orders. A human being reviews, approves, and sends every one. The agent never transmits an order or commits your business to a spend.
- Our sales and property agents can quote your published prices and take a customer to your own checkout or booking page. They never capture, store, or process card details, and they never complete a transaction.
- Any agent that reads financial data does so read-only, for reporting and forecasting, and cannot write to those systems.
We will not take the work
If a project requires an agent to hold financial permissions, we will decline it. We will not build it under a different label, we will not build it with additional safeguards, and we will not build it because a client accepts the risk in writing. There is no tier, price, or contract term that unlocks this. If you need financial automation, engage a regulated provider built for it.
Why we are absolute about it
AI systems are probabilistic and can be manipulated by the people who talk to them. An agent that can be socially engineered into a conversation can be socially engineered into a transaction. The only reliable control is to never grant the capability in the first place. We would rather lose the engagement than hand you a system whose worst day empties an account.
No financial advice
We are not licensed financial advisors, and nothing we build is designed to produce investment, tax, lending, or accounting advice. We do not configure agents to give it, and we will decline requests to make an agent appear qualified to do so.
Holding us to it
This policy is a term of every engagement. If you ever discover an agent we built holding a financial permission, tell us at ryany@stryfegrowthlabs.ca and we will revoke it immediately and tell you how it happened.
Acceptable Use
When you use an agent we built, you agree not to use it — or ask us to configure it — to:
- Break any applicable law, including privacy, anti-spam, consumer protection, and advertising law.
- Send unsolicited commercial messages to people who have not consented, or ignore unsubscribe requests.
- Harass, threaten, defraud, or deliberately mislead anyone.
- Impersonate another business or a specific real individual.
- Process personal information you do not have the right to process.
- Generate content that is unlawful, hateful, or sexually exploitative.
- Attempt to bypass the guardrails, rate limits, or safety configuration of a delivered agent.
- Grant a delivered agent any financial permission, credential, or payment capability — whether by reconfiguring it yourself or by connecting it to a system that carries one.
We may suspend or terminate services for breach of this policy. Where the breach is serious or creates legal risk, we may do so immediately.
Cookies & Tracking
This website is built to work without advertising cookies or cross-site trackers. We do not run third-party advertising pixels on it.
If we later add privacy-respecting analytics to understand which pages are useful, we will list the provider here and, where consent is required, ask for it before anything non-essential is set. Fonts on this site are loaded from Google Fonts, which means your browser makes a request to Google’s servers to fetch them; if you would prefer no third-party font request at all, we can self-host them — email us and we will.
You can block or delete cookies through your browser settings at any time. The site will continue to work.
Accessibility
We aim to meet WCAG 2.1 Level AA on this website and in the interfaces we deliver to clients. That means keyboard navigation, visible focus states, sufficient colour contrast, meaningful alternative text, semantic structure, and respect for the reduced-motion preference in your operating system.
Accessibility is never finished. If you hit a barrier on this site, or need information from it in another format, email ryany@stryfegrowthlabs.ca and we will fix it and get you what you need.
Contact
Questions about anything on this page, or a privacy request, both reach the same inbox: ryany@stryfegrowthlabs.ca.
Stryfe Growth Labs
An unincorporated sole proprietorship
We are a remote business and do not operate a public office. If you need a mailing address for a formal notice or a privacy request, email ryany@stryfegrowthlabs.ca and we will provide one.
Last updated: 30 July 2026
